After numerous citizen complaints, Hamburg says it has reached a tentative deal with Google limiting the scope of its Street View service, which offers ground-level photos of city streets around the world. The service is highly controversial in Germany, despite not yet having launched here.
Internet search giant Google has reached a tentative deal with the government official in the city of Hamburg responsible for data privacy issues surrounding the company’s controversial Street View project. The official, Johannes Caspar, said Google had responded to an ultimatum on the firm placed by the city-state to address 12 potential violations of German data privacy laws.
Google Street View is controversial due to its linking of ground-level images of streets (complete with buildings and monuments) to its comprehensive Google Maps. In Germany and other European countries — where privacy and data protection laws are far stricter than in the United States — the project has proven highly controversial.Google Street View is already available for other parts of Europe, allowing a user to take a virtual tour of the streets of Paris or London’s Piccadilly Circus, for example. It’s simple to operate: Users just drag a symbol of a small yellow man over the desired street. A street-view image then opens, allowing a 360-degree view of homes, front yards, cars, people and whatever other objects were captured when the camera-equipped cars dispatched by Google travelled through the area.
And some of the images tell more than Google anticipated. Several months ago, the service drew controversy in Britain when a woman divorced her husband after finding evidence on Street View that he had cheated on her. An image on the service showed his car parked in front of the home of his mistress.
In Germany, Hamburg isn’t the only city to have expressed its grief against Google over Street View. In Schleswig-Holstein in northern Germany, the state’s top data protection official, Thilo Weichert, has described the way Google collects data for the project as “horrible.” Last October, a homeowner in Molfsee, a suburb of the German port city of Kiel, saw one of black Opel Astra cars the company is using to take street images in German cities and complained to local officials, sparking community outrage over the search engine’s ambitious and, they felt, prying endeavor. The state parliament even took up the issue. Communal resistance to the ambitious projects also spread to other German cities like Hamburg. As a result of the protest, Google initially suspended its work in northern Germany. But now it is continuing to busily take snapshots of street scenes in cities like Frankfurt, Hamburg, Bremen and Kiel.Pixillate or Perish
In Hamburg, the city had issued an ultimatum on Monday that it must adhere to data protection demands or face an injunction against its project, which it would like to complete globally. In a letter to both Google Germany and Google in the United States, the state official in charge of data protection ordered the company to submit a written guarantee that it would adhere to the rules by Wednesday. Hamburg officials said a deal would not be finalized until Google’s US headquarters provided a written pledge to adhere to the rules.
Hamburg is demanding that the faces of people captured in the images are pixilated to the point they cannot be recognized before they are used or archived. It wants the same for license plates and other potentially identifiable private data. And it wants the company to delete any images of homes if asked to by owners — both online and in any data it saves.On Wednesday, Caspar praised Google for meeting the deadline, and said that planned talks in the coming week would focus on written assurances that Google would delete any raw data that has not been pixilated and has already been transferred to the US.
Hamburg data-protection officials said numerous residents and communities had issued complaints in recent weeks about Google Street View, with at least two upset citizens calling by phone each day.
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Full article: http://www.spiegel.de/international/zeitgeist/0,1518,626075,00.html
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Google Threatened With Sanctions Over Photo Mapping Service in Germany
A German data protection official on Tuesday threatened Google, the world’s largest search company, with “unspecified sanctions” if the company did not change its Street View panoramic photo mapping service to conform to the country’s strict privacy laws.
Johannes Caspar, the data protection regulator for the German city-state of Hamburg, where Google has its German headquarters, said officials would be forced to pursue unspecified sanctions if he did not receive written guarantees from Google agreeing to changes before 10 a.m. local time Wednesday.
Mr. Caspar said during an interview that Google and the German data protection officials were at odds on 12 points involving the operation of Street View. German privacy law forbids dissemination of photos of people or their property without their consent.
The most significant disputes involving Street View, Mr. Caspar said, concern Google’s unauthorized filming of houses and private property and the company’s handling of the photographic data it records but which is later removed from Street View following complaints by property owners.
“I have asked for written guarantees on 12 points,” Mr. Caspar said, “and if Google doesn’t deliver the guarantees by the deadline, we will be forced to investigate the possibility of sanctions.” He declined to specify what the other 10 points were or what sanctions were contemplated.
Dietmar Müller, a spokesman for the German Federal Commissioner for Data Protection and Freedom of Information in Bonn, said the Hamburg agency could levy fines against Google of up to €100,000, or $136,000, which Google could appeal in court. Private citizens could also sue Google in German court over unauthorized filming, he added.
“But generally, the penalties for this type of activity are limited in Germany,” Mr. Müller said.
The data protection administrators of 16 German states, led by Hamburg and the northern state of Schleswig-Holstein, have objected to Google’s plans for its Street View service. In Kiel, a city on the Baltic Sea, residents last year put stickers on their front doors warning Google not to film their property for the service.
Google has been compiling a photographic inventory since 2008 of major streets in Germany for Street View, which is available in 11 countries, including France, Italy, Spain, Britain and the Netherlands in Europe.
But about 300 people in Germany have complained to local officials about the filming, Mr. Caspar said, and Google has not set a date for introducing the service in Germany, the largest European economy.
In an attempt to resolve the dispute, representatives for Google and the state data protection officials met in April. Stefan Keuchel, a Google spokesman in Hamburg, said Google had made real progress at the meeting toward a resolution to the impasse.
“We are committed to reaching an agreement which respects local laws,” Mr. Keuchel said.
Google, Mr. Keuchel said, agreed at the meeting, in Schwerin, to give Germans the right to opt out of Street View filming in advance by visiting a Web site. Also, property owners can contact Google after Street View goes online and have their property or images removed or made unintelligible by pixelation.
It is standard practice, Mr. Keuchel said, for Google to make vehicle license plates indecipherable and obscure the faces of individuals filmed unwittingly by Google’s 360-degree panoramic camera.
But Mr. Keuchel declined to say whether Google would accede to all the German objections, which a confidentiality agreement prevented him from detailing.
“We will definitely be submitting our answers to all of the questions raised by the state officials by tomorrow’s deadline,” Mr. Keuchel said.
Mr. Caspar said that his agency so far had received only a verbal promise from Google and that it was seeking written guarantees from authorized representatives at Google’s headquarters in California.
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Full article: http://www.nytimes.com/2009/05/20/technology/companies/20google.html?hpw
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Greece put brakes on Street View
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The Hellenic Data Protection Authority wants more information.
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Greece’s data protection agency has banned Google from expanding its Street View service in the country, pending “additional information” from the firm.
Street View gives users a 360-degree view of a road via Google Maps.
Authorities want to know how long the images would be kept on Google’s database and what measures it will take to make people aware of privacy rights.
A similar street mapping service, run by local ISP Kapou, was also suspended for the same reason.
In a statement, Google said that it had not seen the full details of the The Hellenic Data Protection Authority’s request, but had taken steps to protect people’s privacy.
“Google takes privacy very seriously, and that’s why we have put in place a number of features, including the blurring of faces and licence plates, to ensure that Street View will respect local norms when it launches in Greece,” the statement read.
“We have already spoken with the Hellenic Data Protection Authority to ensure that they understand the importance we place on protecting user privacy.
“Although that dialogue is ongoing, we believe that launching in Greece will offer enormous benefits to both Greek users and the people elsewhere who are interested in taking a virtual tour of some of its many tourist attractions.”
First launched in the US two years ago, Street View has now covers nine countries, including the United Kingdom and Google wants to expand the service to cover all of Europe.
Users zoom in to a given location in Google Maps, and then drag the “Pegman” icon above the zoom bar on to a given street.
A picture view of that street appears, which users can control to get a 360-degree view of the area or to progress on street level, throughout the city.
Google says the service shows only imagery already visible from public thoroughfares.
Under fire
However, it has come in for criticism from some quarters, being accused of an invasion of privacy.
While many of these charges have been dismissed, either through the courts or by regional information commissioners, in some cases people have taken a more direct approach.
In April, residents near Milton Keynes blocked the driver of a Google Street View car when he started taking photographs of their homes saying the service was “facilitating crime”.
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Google’s street mapping cars are, for now, being kept in neutral.
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The Pentagon has also banned Google from filming near or inside its military bases, saying it posed a “potential threat” to security.
The director of the UK-based privacy watchdog Privacy International, Simon Davies, said the Greeks’ decision would set a precedent for other nations.
“This is fantastic news. The Greek regulators understand the risks of future technology creep. They have watched what has happened in the US and UK very carefully and will be familiar with the arguments on both sides.
“This highlights the difference between regulators – some will allow the public space to be exploited, others acknowledge that people’s privacy needs to be protected.
“Now we wait for the domino effect, as the Greek decision sets an example that others may follow – we will see what happens next in Central Europe.”
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See also:
All clear for Google Street View
http://abluteau.wordpress.com/2009/04/24/all-clear-for-google-street-view/
Broughton residents challenge Google camera
http://abluteau.wordpress.com/2009/04/03/residents-challenge-google-camera/
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Street View under fire in Japan
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Residents say the Street View images let users see more than they should.
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Google’s Street View service suffered a second blow this week after numerous complaints in Japan forced the firm to start reshooting all the photos.
Cameras attached to the Street View car were “too high” for Japanese buildings, allowing them to see over walls into private areas.
Google said it would lower the cameras on its cars by 40cm (16in).
On 12 May, Greece’s data protection agency ordered Google to stop filming because of privacy concerns.
In a statement, Google said it would make “locally appropriate modifications to ensure a better user experience”.
“We have lowered the height of the camera due to the unique characteristics of many Japanese roads; they tend to be narrow, without pavements and driveways, and houses are built close to the street,” the statement said.
“We think the new camera height allows us to get a high-quality image of the street while respecting the privacy of homeowners.”
The Street View service covers 12 cities in Japan, including Tokyo and Osaka.
Timeline
First launched in the US two years ago, Street View now covers nine countries including the United Kingdom, and Google wants to expand the service to cover all of Europe.
Users zoom in to a location in Google Maps, and then drag the “Pegman” icon above the zoom bar on to a given street.
A picture of that street appears, which users can control to get a 360-degree view of the area or to progress on street level, throughout the city.
Google says the service shows only imagery already visible from public thoroughfares.
However, it has come in for criticism from some quarters, being accused of an invasion of privacy.
Earlier this week, Greece’s data protection agency banned Google from expanding its Street View service in the country, pending “additional information” from the firm.
Authorities want to know how long the images will be kept on Google’s database and what measures it will take to make people aware of privacy rights.
In the UK, residents near Milton Keynes blocked the driver of a Google Street View car in April when he started taking photographs of their homes saying the service was “facilitating crime”.
The Pentagon has also banned Google from filming near or inside its military bases, saying it posed a “potential threat” to security.
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Full article and photo: http://news.bbc.co.uk/2/hi/technology/8049490.stm
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German Towns Saying ‘Nein’ to Google ‘Street View’
Google’s corporate slogan might be “don’t be evil,” but some communities in northwestern Germany see something nefarious in the company’s photographing all their streets and houses. If they get their way, they will remain black holes in Google’s ambitious mapping of the universe.
Google’s mission “to organize the world’s information” has just met a formidable foe in the form of the town of Molfsee near Kiel in the northwestern German state of Schleswig-Holstein.
The picturesque, but not picture-friendly town hopes to block the Internet giant from filming its streets and the houses of its fewer than 5,000 inhabitants for its “Street View” program — a service that provides 360-degree, street level images via the Google Maps search engine.
“We are not going to let this happen,” Reinhold Harwart, the leader of the CDU on the town council, told the Lübecker Nachrichten daily Sunday. “You can see everything in those photos! That is opening house and home to criminals!”
Harwart’s worries are shared at the state and federal levels. “We find the project extremely alarming,” Marit Hansen, the state’s deputy officer in charge of privacy protection, told the same paper. “It gathers personal data and puts it on the Internet. That will not do.” Peter Schaar, Germany’s Federal Commissioner for Data Protection, told the Süddeutsche Zeitung that he had major misgivings about Google’s plans.
The Street View program, which uses a combination of photographs taken from cameras mounted on the roofs of cars and global positioning technology, has elicited similar responses around the world since it was first introduced in San Francisco in May 2007. Since then it has spread to dozens of other cities across the globe. The worries range from those of people worrying that the program could be used to help would-be kidnappers, people patronizing adult entertainment establishments or even people trying to hide the fact that they smoke from a spouse.
As far as Google is concerned, the complaints are much ado about nothing. “You can’t really see anything more than a person walking down the street would,” Kay Oberbeck, Google’s spokesman for North and Central Europe told the Berlin daily Die Tageszeitung. “But, whereas that person can look over the hedge, our cameras can’t.” He added that the program automatically blurs out the faces of people and license plate numbers caught in the images.
Filming residential streets, which Google has been doing in this country for a few months, is not illegal in Germany. But to stop Google from filming its community, Molfsee plans to require the company to get a permit, citing laws related to traffic and commercial activities in public spaces. “We will require that they get a special-use permit for the streets,” Harwart told Die Tageszeitung. “People can’t just put tables or benches out on the street to sell ice cream. In such cases, people need permits.”
“And when they ask for a permit,” Harwart added, “we will say no.”
But Google doesn’t seem bothered by the threat. “We don’t need permits,” Oberbeck says, arguing that the streets are public property. “Street View is not a tool designed for criminals.”
In the meantime, according to the Süddeutsche Zeitung, Molfsee, Lübeck and a number of communities in Schleswig-Holstein are looking into taking legal actions to protect themselves from Google’s prying eyes.
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Full article: http://www.spiegel.de/international/germany/0,1518,581177,00.html
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